Individual Support
Losing a child is a devastating experience, and our hearts go out to you in this incredibly painful time. While we believe in the benefits of attending support groups, we understand that they are not for everyone. If you would prefer to connect with an Empty Arms support staff member in a one-to-one format, please explore our offerings below. We are here for you!
Phone Support
Sometimes it can helpful to talk with another person about the way you are feeling, especially if they have been through similar struggles. If you would like to speak with someone about your experience but are not ready to join a larger support group setting, we encourage you to reach out.
Call us at 413-570-0811
Text Support
If you would like one of our leaders to text you back regarding your specific circumstance, you can text the following:
If you are currently in a Western Massachusetts hospital and wish to be accompanied by a member of our companion team text us at 413-570-0811 with the message…
“Miscarriage Support”
“Infant Loss Support”
“Support for TFMR”
“Single Support”
“LGBTQ+ Support”
“Stillbirth Support”
When we receive this message, we will have an appropriate support person give you a call back as soon as they possibly can.
Text us at 413-570-0811 with the keyword “support” and what you need support with. Examples include:
“NEED COMPANION”
When we receive this message, we will match you with an Empty Arms Peer Companion, who can help you think through options and decisions from the perspective of a parent who has been through a stillbirth.
Email Support
If you are seeking support and would prefer to communicate in writing, we encourage you to reach out via email. Many of our community members have started their connection with Empty Arms through late-night emails. If this feels like the right way to you, we will be here on the other end of the inbox. You are not alone!
Our main Facebook page offers general information about our organization, and is a great way to stay updated about our support group meetings and events. Each of our support groups also has its own private Facebook group where people can share what’s on their mind and stay connected with each other between our monthly meetings. If you would like to be added to a private Facebook group, please reach out using out Contact Us form.
In-Person Meeting
After a call, or a few emails, you might want to meet up with an Empty Arms support staff member in person. We would be happy to arrange a meeting in a local coffee shop or offer a more private meeting in our office space. A personal connection can often be a nice bridge to the support group setting. If you would like to schedule a one-to-one meeting, please fill out the Contact Us form, and someone will reach out to you. We look forward to meeting you!